Volunteer Roles

 

Cinema Star: Cinemas are without a doubt the most important festival locations. Cinema Stars are making sure every day goes smoothly during and outside the screening times.

Indoor

Your base of operations will be Florin Piersic Cinema, Victoria Cinema, Military Circle, Arta Cinema, Dacia Cinema, Marasti Cinema or Cinema City - Iulius Mall, locations you will get to know inside and out. You will make sure the location is always clean and tidy, has all the posters and leaflets it needs, and the public gets all the solicited information. You will work closely with the other colleagues (from screening, tech, subtitles, ticketing) to elegantly avoid any potential issue.

Working times:

4-6 hour shifts, according to the location schedule. The last shift ends after the public enters the last screening of the day.

We expect from you:

To have an eye for details, good organizational skills, a friendly attitude, availability to offer information and manage surprises.

Open Air

Your activity will take place in Unirii Square, at the Somes River, Art Museum, Film Depository, and at the French Institute in Cluj. Here, you will take part in arranging the set up (chairs, screens, access perimeter) and clearing all the materials after the screening. You will make sure everything goes smoothly during the access and the screening.

Working times:

The shifts vary depending on the screenings and events taking place in your location. The activity generally starts around 18:00 and lasts until clearing, after the last event.

We expect from you:

To work well in a team but to not be afraid of acting on your own. To be prepared for outdoor physical activity. To be punctual and responsible.

Out of town

You will help organizing events taking place in Bontida and Vlaha (locations just outside Cluj). You will be there all day, assisting in outdoor location set up and every part of the event during the day. You will set up tents, arrange the furniture and decorations, help with the workshops, cooking and preparing, you will know everything that has to happen since the arrival of our audience to the end of the day.

Working times:

The work schedule goes on as long as the event takes place (one or two days). You will have the possibility to get involved in other departments.

We expect from you:

Good physical condition (availability to move a lot around the location), good observation and organizational skills. To be open to work in any meteorological conditions (rain, wind, hot sun) and with audience of all ages (in Bontida, our events during the day are dedicated to children).

 

Screening Hot Shot: They are the volunteers in the front line interacting with the TIFF audience at all screenings, offering answers to all questions addressed to them.

You will provide access to the movie theater by verifying the tickets at the entrance. You will offer and collect the flyers with the audience`s vote and you will distribute TIFF advertising materials. You will acknowledge and provide information about the festival, the festival’s programme and also about the ticket policy of the event.

Work schedule:

5 to 6-hour shifts (the length of two movie projections); time frame: 10:30 a.m.-01:00 p.m.

Expectations:

You will have to prove your attention to details, a friendly attitude but also a contained attitude if needed and also seriousness. Punctuality and the capacity to work well in a team are particularly appreciated.

Logistics Hero

Beyond people, TIFF also means handling a great number of physical resources. Furniture, decorations, equipment, accessories and materials of all kind. True heroes not only know where to find all these items at all times, they are also the ones who carry and install them.

Deposit

You will know everything that is to be found in the deposit or in other festival locations. You will help take stock of the items that arrive, transport and install certain equipment needed at the locations, you will run small errands so that the whole TIFF team can run its activity.

Work schedule:

Approximately 6-hour shifts; time frame: 09:00 a.m.- 09:00 p.m. during the festival. A few days before and after the festival: flexible shifts.

Expectations:

Show us that you are well-organized and that you pay attention to details. Punctuality and seriousness are as important as your sense of humor. Also, it is recommended that you have a good physical condition.

Logistics Special

You will help transport furniture and other equipment from one location to the other (chairs, beer sets, fridges, projection equipment, sound systems etc.). You will ensure the installation of these equipments before the special events (TIFF parties, Weekend at Bontida, the screening at Vlaha) and their uninstalling at the end of each event. Your attributions mainly involve physical work.

Work schedule:

The program is to be set depending on the events; on some days the schedule may lengthen until late hours.

Expectations:

To be tuned in for the work, to be reliable and to also have good physical condition.

 

Subtitle MC

If there is something as important as the movies in the TIFF 2017 programme that is the subtitles.

You will have to provide the syncing of the subtitles and technical assistance for subtitles at the festival`s screenings. Before the festival, you will be trained regarding the software you will be using. Also, you will have to make sure that at the beginning of each shift you have all the necessary files ready to roll and you will have to keep in touch with the technical department for any unanticipated situation.

Work schedule:

The shifts generally include two consecutive screenings, depending on everybody’s availability, between 9:30 a.m.-1:00 p.m.

Expectations:

You must have excellent language skills in English (also, any other foreign language is a plus) and technical and digital skills at an elementary level. It is very important to have a sense of observation and to know how to manage your calm in tense situations.

Communication Pro

Here are the volunteers that gather, know, process and distribute all the information regarding the festival.

Blog

You will observe, investigate and write together with the blog team of the festival about the events and the atmosphere of TIFF. You will interview the audience, the special guests and even the staff and the volunteer team. You will have to be present in different locations of the festival so you can go back to the office with your mind full of ideas and with your camera full of photos.

Work schedule:

Generally 6-hour shifts, the programme being flexible depending on the events that take place.

Expectations:

Reliability, agility, open-mindedness, good sense of observation, management skills, politeness and passion. You have to be able to deal with all kind of situations and to express yourself savorly in writing.

Press Center

You will be responsible for the festival relation with the press. You will take over and distribute press accreditations. You will provide all information about the festival but also the rights and duties of journalists during the festival. You'll be in charge of collecting the requests from the media and sending them to the coordinator.                                                                                 

Working times:

6-hour shifts during the festival.

We expect from you:

The ability to constantly inform yourself about what happens in the festival and communicate the information as efficiently as possible. Teamwork and enthusiasm is the key. Excellent English skills are required.

Info Point

You provide the audience all the required information. You know the locations of the festival, all the TIFF events and the ticket policy. You should inform and be constantly informed about all TIFF activities.

Working times:

6-hour shifts during the festival.

We expect from you:

The ability to constantly inform yourself about what happens in the festival. You have to provide any information as clearly as possible. Excellent English skills are required.

Promo Master

They are volunteers who help the audience to identify early the movies and events they must not miss.

Promotion

You distribute (brochures, flyers, newspaper, posters) in cinemas and festival locations. You help decorate and arrange locations and ensure the change of posters in cinemas, according to the schedule of films and events.

Working times:

One week before the festival, a few hours per day depending on your availability. During the festival: 4-6 hour shifts/ day depending on the arrived materials. Increased activity in the first part of the day until 12:00, 1:00 p.m.

We expect from you:

Good organizational skills and teamwork. Attention to detail is essential.

Daily Programme

You will provide the daily programme and the programme posters in all festival locations. You will organize all movie posters and synopsis for the next day and bring the necessary materials in the TIFF cinemas.

Working times:

4-6 hour shifts, in particular 09:00-12:00 and 22:00-00:00.

We expect from you:

Good organizational skills and attention to detail.

Nice to have: bicycles, roller skates, scooters

Tech Wizz

They are the ones who can handle the situation even when all around are losing hope.

You will provide technical assistance in the festival locations, basic IT support. You will deal with the Internet connection, printers and any other technical issues.

Working times:

A few days before and after the festival. 6-hour shifts during the festival, between 08:00 - 00:00.

We expect from you:

Technical knowledge about cables, computers etc. IT basic knowledge, networking and good mood :)  

 

Guest Genius

They are the volunteers who offer the foreign guests an amazing experience.

Angels:

You will meet the special guests as soon as they arrive and will make them feel at home every TIFF day. You will assist them at events, workshops and make sure they have all the info they need. You will guide them in their spare time, recommend tourist attractions, restaurants, cafes and clubs.

Working times:

Each volunteer takes care of one or several guests, whom they assist according to the schedule of the guest.

We expect from you:

To master at least one foreign language and flexible schedule. You will need great communication skills, and to know a little about cinematography, music and the Cluj cultural scene.

Accreditation Desk:

You will take care of some operational aspects of the guests experience in the festival. You will print and organize the badges and be in contact with the guests as soon as they arrive at the festival. You will provide info about the program, locations, accommodation and the festival in general, from your accreditation desk.

Working times:

6-hour shifts, in the morning or in the afternoon.

We expect from you:

To master at least one foreign language. You will need great communication skills and the ability to offer information about TIFF events and locations, about Cluj in general.

Welcome Pack:

You will receive and organize promotional products for the guests. You will organize the special event agenda for every single guest, according to the accreditation they have. You will be in permanent contact with our colleagues from the Guest department to establish priorities.

Working times:

2 days before the festival, flexible shifts + 6-hour shifts in the morning and afternoon, during the festival.

We expect from you:

To master at least one foreign language, have good communication and organizational skills, and be available to offer information about TIFF events and locations.

Industry

You will help organize TIFF workshops and masterclasses. You will make sure it all goes according to plan from a technical point of view (microphones, sound system, lights) as well as logistically (the room is set, the promotional materials are in their place, the location is clean).

Working times:

It’s established according to the event, over 3 or 4 days during the festival, around 6 hours/day. You will have the possibility to get involved in other departments in your free days.

We expect from you:

To be a detail-oriented team player. You will also have to be extremely sociable and never stop smiling.

Protocol Idol

They are the volunteers who make sure whoever needs to be at a certain TIFF event is there, and who should not enter, is not :).

Protocol

You are going to take care of the guest access for special events and check the invitations at the access points. You will direct the public of the special events and help create a flawless experience for our guests.

Working times:

Depending on the events, during the day, as well as late into the nights.

We expect from you:

To be punctual, serious, elegant and detail-oriented. To be able to say no to people with patience and diplomacy.

Special Protocol

You will prepare the invitations for the special local guests and distribute them in Cluj, which means you will be among the first to start the TIFF volunteer adventure. You will also help organize the TIFF Gala, making sure everything goes according to plan at the event.

Working times:

One week before the festival, flexible shifts in the beginning of the day. During the festival, on the 9th and 10th of June, around 6 hours/day organizing the Gala.

You will have the possibility to get involved with other departments.

We expect from you:

To be responsible and mobile, to have good communication skills and get easily around the city. A bike, roller blades or any other vehicle could help you a lot.

Next Gen Expert

They are the ones who get along with the youngest spectators and are ready to learn from every story.

You will assist and help organize the screenings, conferences and workshops within EducaTIFF, which is a film education program for children. You will also provide support in translating the speeches for the special guests.

Working times:

5-6-hour shifts, during the first part of the day.

We expect from you:

Good English speaking skills, good interaction skills with young people, communication and public speaking skills.